Business Process Automation: Work Smarter, Not Harder
Overview
Business Process Automation (BPA) is the strategic use of technology to streamline and optimise routine business tasks. At Velotech, we help organisations eliminate inefficiencies, reduce human error, and scale operations by automating manual processes across departments.
Whether you're processing orders, managing approvals, following up on customer requests, or generating reports—our BPA solutions free up your team’s time so they can focus on what really matters: growth, service, and innovation.
What We Automate
- Sales & Orders: Automate quotation approvals, stock reservations, invoice generation, and client notifications.
- Finance: Trigger payment reminders, reconcile bank entries, and auto-generate financial reports on a schedule.
- HR & Payroll: Automate leave approvals, payslip distribution, onboarding checklists, and contract renewals.
- Customer Support: Route incoming tickets, assign tasks, and notify teams based on category or urgency.
- Inventory & Procurement: Auto-generate purchase requests for low stock, approve based on thresholds, and notify suppliers.
- Compliance & Audits: Set up recurring reminders, documentation flows, and validation checkpoints across your operation.
Common Tools & Techniques
| Automation Type | How It Works |
|---|---|
| Workflow Rules | Trigger actions when defined conditions are met (e.g. status change, deadline reached) |
| Scripting & Logic | Use custom scripts to calculate, validate, or route data based on your internal logic |
| Scheduled Jobs | Run reports, send notifications, or sync data automatically at defined intervals |
| Approval Chains | Route documents to the right stakeholders based on thresholds, roles, or tags |
| Notifications & Alerts | Send real-time alerts via email, WhatsApp, or in-app when key events occur |
Industries We Serve
- Tourism & Events: Automate ticket processing, service scans, capacity checks, and cancellations.
- Retail & Distribution: Streamline ordering, stock control, delivery tracking, and invoicing.
- Real Estate: Trigger follow-ups on viewings, contract expiries, and payment schedules.
- Professional Services: Automate client onboarding, timesheet reminders, and billing cycles.
Benefits of Automation
- Save Time: Reduce hours spent on repetitive tasks with hands-free automation.
- Increase Accuracy: Minimise data entry errors and missed deadlines.
- Improve Visibility: Automatically generate dashboards and status updates in real time.
- Enhance Customer Experience: Respond faster, more consistently, and with less back-and-forth.
- Scale with Confidence: Grow your operations without increasing your headcount.
Why Work With Us
- Platform Experts: We know how to get the most out of ERP and cloud systems with no-code and low-code automation.
- Process-Oriented: We map out your actual workflows before writing a single line of code.
- Agile Delivery: We deliver automations in short, iterative cycles so you see results quickly.
- Ongoing Support: We monitor performance, track adoption, and adapt to your changing needs.
Get Started
If you're still handling core business processes manually, it's time to make a change. We’ll help you identify automation opportunities and deliver smart, scalable solutions.
- Book a free automation audit
- Request a process mapping workshop
- Email us at hello@velotech.mt